Tonight I was helping guests who had wheelchair access to see Illiminations tonight when fate had brought me to a family that I will never forget. The family did not have a wheelchair but their grand/daughter could not see very well due to a certain eye disease that was taking her vision away. Her name is Katie (and I did NOT change her name!) Katie looked about 6-7 years old when she and her grandmother came over to me to make sure it was alright to stay inside the wheelchair area for the show. At fist I wasn't sure but I used my better judgement and let the family in.
During the time to wait for the show, I decided to let Katie play with some bubbles that I bought just for the waiting part of the show. She had a very fun time playing with them and while we were playing, Angel (real name too) was actually training with a new cast member tonight with me. He went and got a surprise for Katie and told her that Mickey got her a certificate for free ice cream! She was in all smiles at this point but it was about to get even better!
Due to Katie's eye sight going away, I had told her that there was some very powerful pixie dust that Tinkerbell and Rapunzel gave to go give to her. I had her close her eyes and when I had applied the pixie dust I sang out in the public hearing, the healing song from Tangled! Fist time I had the guts to actually sing for others to enjoy and boy did Katie enjoy the song. Her family was on the verge of tears, Angel and the new cast member were too, and I was trying SO hard not to lose my emotions while I was singing to her.
During the show I made her little experience even better! I had her help me light up the countries along with her family and other guests. They were all excited and thrilled to have this magical moment with me. Once it was all over and I was telling guests good night Katie gave me a HUGE hug and thanked me for the memories! Her grandmother personally thanked me for making their family trip more special and that they would always treasure the moments I had with Katie forever!
When I had to go wave good-bye to the guests with special Buzz Lightyear hands, Kaite actually saw me in on her way out and she HAD to come say good-bye to me! That alone made my day and to know that she now holds a dear sweet place in my heart, and I hope that she will never forget me in return! THESE are the reasons at to WHY I work for Disney World! You never know who or what can surprise you!
Wednesday, July 17, 2013
Sunday, July 14, 2013
Liiving with a bunch of crazy messed up tour groups
So the past few weeks have been a living nightmare! There are TONS of groups that come from South America to be away from the winter time there and go all cray cray here at Disney World. I was working today with a fellow cast member when there was a HUGE group of about 50-60 teenagers from S.A. chanting VERY LOUD! The fellow cast member told me that they had been warned not to do that but they were still going at it.
When the group came back 30 minutes later, they were chanting very loud yet again. This point we had quite enough of it and my fellow cast member *James (name changed) came over to them and spoke in Spanish to them they had to stop. Without ANY warning they flooded over to our station and were within inches of our faces chanting like crazy wild animals.
I was scared out of my mind because not only did it frighten me but I was having a lot of signs in my body say to me "you need to protect yourself from these crazy wild animals and FAST!" Thankfully James got one of the coordinators online to hear what was going on and hoped that they would get security to come over soon. But as much as we had hoped that would happen, the help we needed did not come fast enough.
After the group left, my body was freaking out on me because I was not prepared for that to happen and I was thrown into a very shocking mess that almost made my body go into a panic attack from that. When I had to help clear out the park I was beyond exhausted due to having my body FINALLY relax from the event that happened about 4 hours before.
So if ANY of you whop are thinking of coming to Disney World during June-August, DO NOT PLAN YOUR TRIP THAT TIME PERIOD!!!! You might just run into a bunch of crazy messed up fruit loops like the tour group that I had to experience today at work with. So just to warn you all of you think of coming during that time frame, you might not get the Disney experience you wanted in the first place.
When the group came back 30 minutes later, they were chanting very loud yet again. This point we had quite enough of it and my fellow cast member *James (name changed) came over to them and spoke in Spanish to them they had to stop. Without ANY warning they flooded over to our station and were within inches of our faces chanting like crazy wild animals.
I was scared out of my mind because not only did it frighten me but I was having a lot of signs in my body say to me "you need to protect yourself from these crazy wild animals and FAST!" Thankfully James got one of the coordinators online to hear what was going on and hoped that they would get security to come over soon. But as much as we had hoped that would happen, the help we needed did not come fast enough.
After the group left, my body was freaking out on me because I was not prepared for that to happen and I was thrown into a very shocking mess that almost made my body go into a panic attack from that. When I had to help clear out the park I was beyond exhausted due to having my body FINALLY relax from the event that happened about 4 hours before.
So if ANY of you whop are thinking of coming to Disney World during June-August, DO NOT PLAN YOUR TRIP THAT TIME PERIOD!!!! You might just run into a bunch of crazy messed up fruit loops like the tour group that I had to experience today at work with. So just to warn you all of you think of coming during that time frame, you might not get the Disney experience you wanted in the first place.
Friday, July 5, 2013
The 4th of July life at EPCOT
Yesterday was amazing at work! When I got to work yesterday I was just chillin' out in the back with my fellow agents when I had noticed a piece of paper on the wall with my name on it. It was a four key element card from forever ago when EPCOT was in a testing phase for a new idea they are thinking of. Not sure if it worked or not. It was so cool to finally get one of those cards!
Latter on during my day, I was over by United Kingdom when two guests came over to me and my fellow cast member Ronnie about them losing their hotel keys in the theme park. The poor father was very upset because not only did he lose his hotel card and his sons but it was also his birthday yesterday. I felt so bad for him and his son and so Ronnie and I decided to take action in finding a way to make sure that they have a better experience while they were at Disney World.
The father was very stressed and I told him that I would take his son to go get brand new hotel keys and make sure the ones that were lost would be canceled. When I took the son to go get new keys, he was asking me so many questions as to what Ronnie and I were saying. I told him that a lot of our higher agents were all called Agent 10 just to be safe so that Maleficent and Dr. Doofenshmirtz wouldn't know who was who in our agency. The little boy's eyes light up and thought that was amazing.
When we got to the window for Guest Relations, we were able to get them two new keys and the cast member gave the son a card for two free ice cream treats. When we got back the father was very happy and told Ronnie and I this: "...in the past 15 years of going to any Disney theme park, I have never seen Guest Service to my family and I until know. I will never forget you two, thank you for helping my son and I to have a wonderful time today." Just hearing that was enough to make me feel amazing and knowing that I love doing what I do here at Disney so that others can enjoy their time here.
Latter on during my day, I was over by United Kingdom when two guests came over to me and my fellow cast member Ronnie about them losing their hotel keys in the theme park. The poor father was very upset because not only did he lose his hotel card and his sons but it was also his birthday yesterday. I felt so bad for him and his son and so Ronnie and I decided to take action in finding a way to make sure that they have a better experience while they were at Disney World.
The father was very stressed and I told him that I would take his son to go get brand new hotel keys and make sure the ones that were lost would be canceled. When I took the son to go get new keys, he was asking me so many questions as to what Ronnie and I were saying. I told him that a lot of our higher agents were all called Agent 10 just to be safe so that Maleficent and Dr. Doofenshmirtz wouldn't know who was who in our agency. The little boy's eyes light up and thought that was amazing.
When we got to the window for Guest Relations, we were able to get them two new keys and the cast member gave the son a card for two free ice cream treats. When we got back the father was very happy and told Ronnie and I this: "...in the past 15 years of going to any Disney theme park, I have never seen Guest Service to my family and I until know. I will never forget you two, thank you for helping my son and I to have a wonderful time today." Just hearing that was enough to make me feel amazing and knowing that I love doing what I do here at Disney so that others can enjoy their time here.
Sunday, June 23, 2013
Come to Disney Wolrd
WOW! School and work have sure been keeping me right on my feet. Well a few days ago, I was helping out with the new Disney Fast Pass Plus for guests that were granted a magical moment to see Illiminations from a good viewing point. I was with a fellow cast member to scan the special bands guests had and while we were waiting, we just went out in full blown dancing and making a complete fools of ourselves but hey, we did not care at all. We were having fun and well, when we forget the surroundings we don't know who is watching us having fun before the show and during it.
The fellow cast member and I were laughing so hard in some points that we had to stop moving or we would have fallen flat on our butts from laughing too hard. It was so much fun and we could tell that the guests got a good view of how crazy cast members from Disney can get during a show.
Every day at EPCOT is just a new surprise in store for me. I never know who are what is going to make me store those special memories with the ones that I already have from last time and they will continue to grow in my heart. I honestly wish deeply that everyone can come here at least once because the advertisements and pictures are not enough justice to show the true feeling here. Once you come here to see why so many people want to come back after their first visit that was one they never forgot.
I have to run to work now and to see what is in store for me today!
The fellow cast member and I were laughing so hard in some points that we had to stop moving or we would have fallen flat on our butts from laughing too hard. It was so much fun and we could tell that the guests got a good view of how crazy cast members from Disney can get during a show.
Every day at EPCOT is just a new surprise in store for me. I never know who are what is going to make me store those special memories with the ones that I already have from last time and they will continue to grow in my heart. I honestly wish deeply that everyone can come here at least once because the advertisements and pictures are not enough justice to show the true feeling here. Once you come here to see why so many people want to come back after their first visit that was one they never forgot.
I have to run to work now and to see what is in store for me today!
Sunday, June 16, 2013
Updates on my life here in Orlando
So, I cannot begin on where to start on this post. First of all, Happy Father's Day to all the fathers out there and especially my own dad! I am so proud to have him in my life!
So yesterday night I was talking with my mom and she told me that she, my Aunt Linda, and two younger siblings Amanda and David are all coming to Disney World! We don't know the actual dates yet but I am so GLAD that they are coming to see me and why I love being here at Disney World so much! That was the perfect way to end my work shift.
I also went to Stake-n-Shake with a bunch of friends from work last night and we had a wonderful time laughing over the craziest stories that we have from working at Disney, life and the craziness that we can face with every day but love it as well.
This week, my roommate Kortnee is coming to Orlando to have fun with her family. I do not know how many days they might come to Disney World but I am really excited to she her again after a long time. I don't remember the last time we actually had a fun time together.
Well I need to go to work now but I will post more very soon!
So yesterday night I was talking with my mom and she told me that she, my Aunt Linda, and two younger siblings Amanda and David are all coming to Disney World! We don't know the actual dates yet but I am so GLAD that they are coming to see me and why I love being here at Disney World so much! That was the perfect way to end my work shift.
I also went to Stake-n-Shake with a bunch of friends from work last night and we had a wonderful time laughing over the craziest stories that we have from working at Disney, life and the craziness that we can face with every day but love it as well.
This week, my roommate Kortnee is coming to Orlando to have fun with her family. I do not know how many days they might come to Disney World but I am really excited to she her again after a long time. I don't remember the last time we actually had a fun time together.
Well I need to go to work now but I will post more very soon!
Wednesday, June 5, 2013
Amazed by my day!
So today I was at Magic Kingdom (MK) to celebrate my brother Cody graduating from high school. Since I was on the opposite ends of the map and couldn't go home, I decided to go celebrate it at MK instead. The day before, Tatiana and Jocelyn got into one of the most difficult restaurants to get into because it is BRAND NEW, the Be Our Guest restaurant. They said it was amazing and that I should give it a try some time.
So good reason to give it a shot than to celebrate your bro's graduation right? When I arrived at 12, I went on a lot of rides to kill time so by 3ish, I could check and see if any cancellations had been made for the Be Our Guest. Once 3 'o clock came, I checked and turns out there were a lot of cancellations today! I immediately signed up to get in. The lady that helped me heard why I was doing this and she said to me "I have to give you a hug since you aren't there to celebrate it there, you are doing it here to make up for it."
I had to wait until 4 pm to get in so I burned time by going to the meet and greet with Ariel when she is a mermaid. By time I was done there, it was time to go back and get ready for the once in a life time at Be Our Guest. The outside of the castle was amazing and no words can describe the beauty that was put into it. When they were getting guests to come in, my server was beyond amazing. He was so professional on making sure I was getting my food and what made me more impressed is that he would give me hints on hidden Mickey's that were in the West Wing!!!! That blew me away that he was willing to take a few minutes out of his time to show me that!
The food there was exquisite! Never in my life would that food that I had remind me of my dad's good steaks that he makes very well be in the one I had tonight! Despite that it was expensive to have dinner, but I know that my server made it worth my time and effort to get into the restaurant tonight! When I was finished with my dinner I had the grey stuff and by that speaks for itself. I cannot begin to describe how amazing that stuff is! You'll have to try it for yourself!
When I was finished with my dinner, I was about to leave but I couldn't without letting a manager know about my experience there tonight. When he came over I had told him about the good word from other friends at home who have been there but I did not realize how WELL the service was! I mentioned my server BY NAME and told the manager that I was very well pleased and that he made my day even better!
So now that I am home for the night, I just want to share this story with all of you because that restaurant is SO worth the time and effort to get in! They will not disappoint you at all and I HIGHLY recommend going there if you are staying at Disney World!
So good reason to give it a shot than to celebrate your bro's graduation right? When I arrived at 12, I went on a lot of rides to kill time so by 3ish, I could check and see if any cancellations had been made for the Be Our Guest. Once 3 'o clock came, I checked and turns out there were a lot of cancellations today! I immediately signed up to get in. The lady that helped me heard why I was doing this and she said to me "I have to give you a hug since you aren't there to celebrate it there, you are doing it here to make up for it."
I had to wait until 4 pm to get in so I burned time by going to the meet and greet with Ariel when she is a mermaid. By time I was done there, it was time to go back and get ready for the once in a life time at Be Our Guest. The outside of the castle was amazing and no words can describe the beauty that was put into it. When they were getting guests to come in, my server was beyond amazing. He was so professional on making sure I was getting my food and what made me more impressed is that he would give me hints on hidden Mickey's that were in the West Wing!!!! That blew me away that he was willing to take a few minutes out of his time to show me that!
The food there was exquisite! Never in my life would that food that I had remind me of my dad's good steaks that he makes very well be in the one I had tonight! Despite that it was expensive to have dinner, but I know that my server made it worth my time and effort to get into the restaurant tonight! When I was finished with my dinner I had the grey stuff and by that speaks for itself. I cannot begin to describe how amazing that stuff is! You'll have to try it for yourself!
When I was finished with my dinner, I was about to leave but I couldn't without letting a manager know about my experience there tonight. When he came over I had told him about the good word from other friends at home who have been there but I did not realize how WELL the service was! I mentioned my server BY NAME and told the manager that I was very well pleased and that he made my day even better!
So now that I am home for the night, I just want to share this story with all of you because that restaurant is SO worth the time and effort to get in! They will not disappoint you at all and I HIGHLY recommend going there if you are staying at Disney World!
The wonders of funny memories with your roommates at Magic Kingdom
Okay, so yesterday I had spent the entire day doing nothing but homework for BYU-I. By 7 pm my brain was fried to kingdom come! Thankfully Ariel my roommate was about to go meet up with Tatiana and Jocelyn at MK. Since being home all day and no fun, I decided to tag along and take a big breather. Yeah BIG major problem when we left, no rain gear to keep us dry. HELLO WATERFALL RAIN!!!!
By time Ariel and I got off the bus to the main entrance to MK, we were soaked from head to toe. Thankfully we finally met up with Tatiana and Jocelyn and decided to go to the Haunted Mansion to dry off let alone there was a 10 minute wait line. For those of you how have been on this ride may begin to laugh but once we go into the room that is stretching or we are getting smaller to finally expose a person in the hanging dead above us with lightning going off as well.
Here is when the story gets VERY funny okay? Well all of my roommates decided to make it funny by screaming our heads off when we got to that room and well, once they saw the dead body (fyi not a real human) we all screamed like maniacs. A person in the room with us said out loud "Not funny!" But it was to us because we had managed to scare EVERYONE in that room! Best thing to ever to witness too that day!
So here is a word of advise, if you have roommates that are wanting to do things like this, DO IT!!!! It is funny and no one will know who did it in the first place!
By time Ariel and I got off the bus to the main entrance to MK, we were soaked from head to toe. Thankfully we finally met up with Tatiana and Jocelyn and decided to go to the Haunted Mansion to dry off let alone there was a 10 minute wait line. For those of you how have been on this ride may begin to laugh but once we go into the room that is stretching or we are getting smaller to finally expose a person in the hanging dead above us with lightning going off as well.
Here is when the story gets VERY funny okay? Well all of my roommates decided to make it funny by screaming our heads off when we got to that room and well, once they saw the dead body (fyi not a real human) we all screamed like maniacs. A person in the room with us said out loud "Not funny!" But it was to us because we had managed to scare EVERYONE in that room! Best thing to ever to witness too that day!
So here is a word of advise, if you have roommates that are wanting to do things like this, DO IT!!!! It is funny and no one will know who did it in the first place!
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